K.S. Rajan (21
March 2012)
"Inside the Chinese
Boom in Corporate Espionage"
From this week's Bloomberg Businessweek, a very
emblematic story about how China is spying the West.
FYI,
David
Inside the Chinese Boom in Corporate Espionage
By Michael Riley and Ashlee Vance on March 15, 2012
Last June, three men squeezed inside a wind turbine in China’s
Gobi Desert. They were employees of American Superconductor
Corp. (AMSC), a Devens (Mass.)-based maker of computer systems
that serve as the electronic brains of wind turbines. From time
to time, AMSC workers are required to head out to a wind farm in
some desolate location—that’s where the wind usually is—to check
on the equipment, do maintenance, make repairs, and keep the
customers happy.
On this occasion, the AMSC technicians were investigating a
malfunction. They entered the cylindrical main shaft of the
turbine, harnessed themselves to a ladder, and climbed 230 feet
in darkness up to the nacelle, an overpacked compartment that
holds the machinery used to convert the rotation of the blades
into electricity. AMSC had been using the turbine, manufactured
by the company’s largest customer, China’s Sinovel Wind Group,
to test a new version of its control system software. The
software was designed to disable the turbine several weeks
earlier, at the end of the testing period. But for some reason,
this turbine ignored the system’s shutdown command and the
blades kept right on spinning.
The AMSC technicians tapped into the turbine’s computer to get
to the bottom of the glitch. The problem wasn’t immediately
clear, so the technicians made a copy of the control system’s
software and sent it to the company’s research center in
Klagenfurt, Austria, which produced some startling findings. The
Sinovel turbine appeared to be running a stolen version of
AMSC’s software. Worse, the software revealed that Sinovel had
complete access to AMSC’s proprietary source code. In short,
Sinovel didn’t really need AMSC anymore.
AMSC CEO Daniel McGahn AMSC CEO Daniel McGahn
Three days after that expedition in the Gobi, Daniel McGahn,
AMSC’s chief executive officer, got the news on his cell phone
while he was traveling in Russia. Hired in 2006, McGahn helped
revamp the then-floundering company by focusing it on two
things: China and wind power. Those bets paid off for a while,
as Sinovel bought more and more turbine controllers from AMSC.
Then in March 2011, Sinovel abruptly and inexplicably began
turning away AMSC’s shipments at its enormous turbine assembly
factory in Liaoning province.
On April 5, AMSC had no choice but to announce that Sinovel—now
its biggest customer, accounting for more than two-thirds of the
company’s $315 million in revenue in 2010—had stopped making
purchases. Investors fled, erasing 40 percent of AMSC’s value in
a single day and 84 percent of it by September. The company’s
stock chart looks like the EKG of a person rushing toward white
light.
On June 15, standing in a St. Petersburg office tower, McGahn
listened to the report from the Austrian team for 30 minutes and
felt the blood drain from his face. He had been trying for
months to save the relationship with Sinovel and was making
almost no progress. By the time he ended the call from his
Austrian team, he knew why.
What McGahn says happened to AMSC may be incredibly brazen, but
it’s hardly exceptional. There have been a large number of
corporate spying cases involving China recently, and they are
coming to light as President Barack Obama and the U.S., along
with Japan and the European Union, have filed a formal complaint
to the World Trade Organization over China’s unfair trading
practices. The complaint includes the hoarding of rare earths,
the metals required for the manufacture of other green energy
technologies such as batteries for hybrid vehicles.
In November, 14 U.S. intelligence agencies issued a report
describing a far-reaching industrial espionage campaign by
Chinese spy agencies. This campaign has been in the works for
years and targets a swath of industries: biotechnology,
telecommunications, and nanotechnology, as well as clean energy.
One U.S. metallurgical company lost technology to China’s
hackers that cost $1 billion and 20 years to develop, U.S.
officials said last year. An Apple (AAPL) global supply manager
pled guilty in 2011 to funneling designs and pricing information
to China and other countries; a Ford Motor (F) engineer was
sentenced to six years in prison in 2010 for trying to smuggle
4,000 documents, including design specs, to China. Earlier this
month, the National Aeronautics and Space Administration told
Congress that China-based hackers had gained access to sensitive
files stored on computers at the Jet Propulsion Laboratory.
As the toll adds up, political leaders and intelligence
officials in the U.S. and Europe are coming to a disturbing
conclusion. “It’s the greatest transfer of wealth in history,”
General Keith Alexander, director of the National Security
Agency, said at a security conference at New York’s Fordham
University in January.
In other espionage cases, such as those involving Google (GOOG),
Lockheed Martin (LMT), and DuPont (DD), thieves did a far better
job of covering their digital tracks. Sinovel, however, was
caught red-handed. AMSC has presented to law enforcement
officials in Austria and China computer logs and messages that
show Sinovel courting one of the U.S. company’s employees and
paying him to aid in the code heist. “It’s a red-hot smoking gun
example,” says John Kerry, chairman of the Senate Foreign
Relations Committee and the Democratic senator from AMSC’s home
state of Massachusetts. “If this is the way the Chinese choose
to do business, it’s going to be very contentious and tough
sledding ahead for this relationship.”
U.S. politicians and corporate executives have groused about
China’s intellectual property abuses for years, to little
effect. China often promises to take a harder stance against
such thefts but rarely backs up the words with actions. For
example, Chinese officials have promised to crack down on the
theft of Microsoft’s (MSFT) Windows operating system; the
company says it’s still seeing mass downloads of its software
that were never paid for. McGahn, though, has taken a highly
unusual step. He decided to fight back—in China.
AMSC has filed four civil complaints against Sinovel in Chinese
courts—where Sinovel has a steep home-field advantage—seeking
$1.2 billion in damages. Sinovel has filed its own countersuits
claiming that AMSC owes it $207 million for problems including
defective equipment. Sinovel declined to make its chairman
available for interview or to comment for this story. And
because Chinese courts do not make legal documents available to
the public, it was not possible to read Sinovel’s counterclaims.
“How China responds to this is going to be central to how they
respond to other issues of concern between us,” Kerry says.
AMSC's China syndrome
AMSC was founded in 1987 by four professors at the Massachusetts
Institute of Technology. The idea was to develop power
transmission lines made from cooled superconductive material,
which dramatically reduces energy loss. At the time,
superconductivity looked like science’s latest gift to big
business. But the technology has never quite lived up to those
early hopes, and AMSC’s business wallowed in the red for
decades. In 2006 the company hired McGahn, a gregarious
executive with a masters degree in marine engineering from MIT,
as a vice president charged with exploring new businesses.
As McGahn surveyed AMSC’s technology, he focused on the
company’s research into wind-turbine control systems. A modern
1.5-Megawatt turbine is the equivalent of a 160-ton,
high-performance pinwheel. Each gets stuffed with as much as
$200,000 worth of electronics, including a power converter and
what’s called a programmable logic controller, an industrial
computer the size of a couple of cigarette cartons. These
devices are used to do everything from filling up the bottles in
a Budweiser (BUD) brewery to controlling valves in oil
pipelines. In the case of turbines, they can rapidly adjust the
yaw and pitch of blades, among other functions. McGahn sensed an
opportunity to take this technology and capitalize on China’s
efforts to harvest energy from the wind.
The same year AMSC hired McGahn, China passed a clean energy law
calling for the creation of seven 10,000-Mw wind farms in
strategic zones throughout the country, including Gansu,
Zhejiang, Inner Mongolia, and Jiangsu provinces. The law made
China the hottest wind market in the world. In 2009, according
to a U.S. wind industry report, a new turbine was going up in
China every hour. By 2020 just one of those wind farms may
produce as much power as 10 nuclear power reactors.
AMSC began packaging the electronic components and selling them
to China’s small but growing domestic manufacturers, which had
plenty of capital and cheap labor to make the turbines’ steel
skeletons but lacked the sophisticated gadgetry to run them. The
arrangement was working the way it was supposed to: China would
turn out the commodity hardware—the turbines—and an American
company would retain control of the high-margin intellectual
capital end of the business. “We always saw it as a symbiotic
relationship of having China’s low manufacturing cost coupled
with Western technology,” McGahn says. “We would grow as they
grew.”
McGahn was well aware of the dangers of working with Chinese
companies, which have become notorious for cutting out their
partners after squeezing them for technology through transfer
agreements and other means. Now 40, McGahn built a career out of
taking technology startups and building them into revenue
generators, often by finding customers among Asian
manufacturers. He used this approach with nanotube plastics for
auto parts at a company called Hyperion Catalysis International
and with photovoltaic film at Lowell (Mass.)-based Konarka
Technologies. Before arriving at AMSC, he had worked in Japan
and South Korea and says he succeeded by carefully sizing up
both partners and rivals. McGahn likes to tell people that
nearly all of history’s wars started because political leaders
misunderstood their adversaries. “I spend an inordinate amount
of time studying my counterparts,” he says.
If McGahn was going to bet AMSC’s future on partnerships with
Chinese companies, he wanted secure barriers around its
intellectual property. He designed AMSC’s China operations—in
fact, reorganized much of the company—with that in mind. To hire
AMSC’s first 30 employees in China, McGahn interviewed 400
people, handpicking the ones he thought he could trust. When
AMSC opened a factory in China’s Jiangsu province to assemble
power converters, McGahn made sure firmware and other
technology-rich components were built in factories in the U.S.
and then shipped to Asia. Software was sequestered at the
company’s research facility in Austria, which has a booming
clean energy sector much like Germany’s. The source code to
AMSC’s control system software sits on a secure server in
Klagenfurt. To protect the code from hackers, the server is not
accessible from the Internet. “The idea of dividing up the
intellectual property part of the content and not having them in
China was part of the strategy from the beginning,” he says.
McGahn thought he’d planned for every contingency to keep AMSC
safe. He also believed the company could find a way to have both
partners benefit. He was wrong on both counts.
Chinese businesses have proven very good at copying Western
goods and methods. This even appears to be true of espionage
itself. China did not invent intellectual property theft; it’s
just doing it on an unprecedented scale.
Willy Shih, a professor at Harvard Business School who has
testified before Congress about business dealings between the
U.S. and China, takes a historical view of intellectual property
theft. In the 1870s, American textile companies would send
employees to work in British factories. They would take notes on
textile equipment and bring back the information. The Russians
and East Germans stole U.S. computer and chip designs during the
Cold War. “And similar things have been true of Korean companies
and Japanese companies,” says Shih. “I would argue that it’s a
normal development pattern.”
China’s been helped by good timing. It’s emerging as a global
economic power at a time when nearly every secret worth stealing
sits on a computer server. U.S. intelligence agencies fear that
Chinese spies have already siphoned terabytes of data from
thousands of Western companies.
Stealing information, however, is not the same as being able to
use it. The Soviets ended up generations behind their U.S.
rivals in computing technology because they could not advance
the cloned equipment fast enough. Shih says that for the Chinese
to succeed at the current game, they will need to build a
research and development culture that can supersede their skills
at mimicry. “Many countries go through an imitation phase, but
the real challenge is moving to an innovation phase,” he says.
Sinovel Chairman Han Junliang Sinovel Chairman Han Junliang
Sinovel, arguably, found a shortcut to get there. Han Junliang,
Sinovel’s president, is 47 and wears thin-rimmed glasses below
thick hair parted in the middle. His rather drab profile doesn’t
match his status as one of China’s most famous entrepreneurs. He
rose over 17 years through the ranks of a state-owned
manufacturer, Dalian Heavy Industry Group, which builds
steel-rolling equipment and other massive machinery. He
eventually became chairman of an electrical equipment division.
When Han left in 2006 to start Sinovel, Dalian Heavy was among
the company’s major shareholders and its biggest benefactor. Han
himself has a 13.3 percent stake in Sinovel through an
investment that included personal loans and other means,
according to company documents and wind energy experts.
Unlike some of its Chinese rivals, there are no tennis courts or
Ping-Pong tables at Sinovel. The company is not focused on
amenities, just rapid and relentless growth. Workers assembling
the massive turbine bodies in the hangar-size factory in the
northern province of Liaoning wear coats and hats on the plant
floor because the facility isn’t heated. In less than four
years, Han has made the company into the second-largest turbine
maker in the world, after the Danish manufacturer Vestas Wind
Systems (VWS:DC).
He didn’t do it alone. Sinovel is one of the best-connected
clean energy companies in China. Among its major investors is
the private equity group New Horizon Capital, co-founded by Wen
Yunsong, also known as Winston Wen, son of China’s premier, Wen
Jiabao. Han was also close to Zhang Guobao, until recently head
of China’s powerful National Energy Administration. According to
a former U.S. diplomat, who didn’t want to be named because he
still works in China, Han’s relation to Zhang may have given him
an early look at yet-to-be-published government regulations and
given Sinovel preference in the kinds of turbines chosen to
power the state-planned wind farms.
When China finalized bids for a mega-wind project in 2008,
Sinovel won 47 percent of the deal, by far the biggest share of
any manufacturer. “Han seems to have ridden the wave just
perfectly,” says Louis Schwartz, president of China Strategies,
a firm that advises Western companies on China’s wind sector.
By late 2010 there were visible flaws in China’s wind power
industry. The first was the production quality of the turbines.
Since the government planners demanded quantity, and not
performance, wind farm developers tended to cut corners.
Thousands of China’s turbines lack the more expensive technology
that keeps them operating when there is a disturbance on the
power grid. In April 2011, wind farms totaling 1,346 turbines
shut down suddenly, a major technical failure that caused
disruptions on the electricity grid of two provinces.
The second problem was oversupply, which persists to this day.
China has ended up with more than 80 wind turbine manufacturers
in a market that analysts believe can support about 10. The
price of a 1.5-Mw turbine in the country has dropped about 40
percent and continues to fall, placing enormous pressure on Han
and his company. Sinovel had signed multiyear contracts with
AMSC, keeping what his company paid for a turbine’s electronics
suite steady even as Sinovel’s prices plummeted. AMSC’s products
accounted for about 12 percent of a Sinovel turbine’s cost in
2008, according to public filings. By 2011 they made up 18
percent, says Schwartz, the American consultant. “You can see
the motivation to acquire that technology,” he says. “Everybody
was getting squeezed except AMSC.”
The semitrailer load of ASMC electronic components that Sinovel
turned away on March 31 was worth $70 million, and the American
company claims it is owed another $70 million for components
already shipped. Sinovel and AMSC had several supply contracts
extending to 2013 that together were worth more than $700
million. That all adds up to a very large chunk of AMSC’s
current and future revenue stream.
The one piece of leverage that AMSC thought it had until last
June was proposed regulations in China that will require
existing wind turbines to be retrofitted with an updated
technology called “low voltage ride through.” LVRT capability
keeps turbines from shutting down when there is a large voltage
dip on the grid, which can occur from little more than a tree
falling on a transmission line. The technology would have
prevented the April wind farm shutdowns. Even if Sinovel wanted
to renege on its contracts, all its existing 1.5-Mw turbines
were powered by AMSC electronics. If the company wanted the
upgraded LVRT software, Sinovel would have to come to the table.
Confessed software spy Dejan Karabasevic Confessed software spy
Dejan Karabasevic
Han apparently had a different plan in mind. According to court
documents, in 2010, Sinovel began recruiting Dejan Karabasevic,
a Serbian software engineer who worked at AMSC’s research
facility in Klagenfurt. In December, Karabasevic sent his
existing contract with AMSC to Sinovel employees for review; by
January 2011, Sinovel was hunting for an apartment for him in
Beijing. Once in China, the engineer was pressed to create
software that could go on existing turbines as quickly as
possible, using source code taken from AMSC’s server in Austria.
For five days beginning on May 10, Karabasevic said in a
confession to Austrian police, he worked steadily in his Beijing
apartment and then traveled to a wind farm with three Sinovel
employees to test the code in working turbines. By June it was
done.
Karabasevic, who pleaded guilty, was sentenced in September to
12 months in jail and two years probation for distribution of
trade secrets. His attorney, Gunter Huainigg, declined further
comment.
In court filings in a Beijing copyright infringement case, one
of the four theft-related cases filed by AMSC in China, the
company says it has evidence that the stolen code was already in
more than 1,000 Sinovel turbines by July. McGahn says he assumes
it’s been installed in many more since. Beginning in October,
Sinovel filed two countersuits totaling $207 million, claiming
it stopped accepting the company’s electronics because of
quality problems.
In hindsight, it now appears that Han never planned to fulfill
the kind of long-term partnership McGahn had envisioned. In
2010, Han helped create a company called Dalian Guotong
Electric, making himself chairman and giving Sinovel a 20
percent stake. When AMSC investigators opened up a Sinovel
turbine in a second location in July, they found that an AMSC
power converter had been swapped out and replaced with a nearly
identical one made by Guotong. It was running on a version of
AMSC’s control system software obtained the year before by
Sinovel and decrypted by its engineers. It looks like Han wanted
to make Guotong Electric the Chinese version of AMSC.
Last June, after AMSC promoted McGahn from vice president to
CEO, the executive began to learn the full extent of how wrong
he was about Sinovel. As investigators scrambled to determine
who had stolen the control system source code, they narrowed the
possibilities down to three people, all of whom worked at the
Klagenfurt research facility. According to interviews with
people involved in the investigation and a review of court
documents, log files showed that the altered code had been
uploaded onto the Sinovel turbine on two different days, June 2
and June 10. Two of the employees weren’t in China at that time.
The third, Karabasevic, had given notice at the end of March and
started using vacation days the company still owed him. One of
AMSC’s most valuable software engineers, Karabasevic and his
bosses had agreed he would stay in touch as they looked for a
replacement, so he retained a company e-mail account. The
investigators discovered he was accessing the e-mail from
computers in China. Next, they overlaid the computer addresses
with offices, production facilities, and wind sites linked to
Sinovel. The data sets matched.
In addition to its internal checks, AMSC brought in a consulting
firm that specializes in white-collar crime. The company hired a
private investigator to tail Karabasevic in Beijing. Forensics
experts examined his company laptop and recovered data he had
attempted to wipe from the machine. This led to the discovery of
hundreds of messages about the code exchanged between
Karabasevic and three Sinovel employees, including one e-mail in
which the engineer sent AMSC’s source code to his Sinovel
counterpart.
AMSC eventually turned this evidence over to Austrian
authorities who took Karabasevic into custody. He admitted to
being courted over several months by Sinovel, and to
reprogramming the turbine-control system code from a Beijing
apartment Sinovel provided him. In a locked closet inside the
apartment, investigators found a six-year, $1.7 million
consulting contract with Sinovel and a related company. The
signature on the contract belonged to Han Junliang.
In terms of outright theft of intellectual property, there is
growing evidence that China’s intelligence agencies are
involved, as attacks spread from hits on large technology
companies to the hacking of startups and even law firms. “The
government can basically put their hands in and take whatever
they want,” says Michael Wessel, who sits on the U.S.-China
Economic and Security Review Commission that reports to
Congress. “We need to take more actions and protect our
intellectual property.”
Those actions may create unexpected difficulties for Sinovel in
using AMSC’s stolen code. At the end of 2010, as China’s wind
power bubble deflated, Sinovel had $1.7 billion in unsold
inventory and was owed $2 billion by its customers. The obvious
solution is to increase sales by looking overseas, part of
Sinovel’s long-term strategy in any case. The Chinese company’s
first major international deal, a contract in Ireland with
Dublin-based Mainstream Renewable Power, was shelved last year
after AMSC made its software theft public. If Sinovel does
export turbines with the stolen code, AMSC says it can file
lawsuits in those markets as well.
So far neither Sinovel nor China’s government is giving any
ground. Police in Beijing, after reviewing a case file provided
by AMSC, declined to open a criminal investigation against three
Sinovel employees named by Karabasevic. In the weeks leading up
to the Feb. 24 arbitration hearing in Beijing, the pressure on
McGahn and his company has grown. A fire in a turbine belonging
to another AMSC customer in China killed two people, and a
Chinese media report, citing an anonymous source, blamed AMSC’s
components. Jason Fredette, an AMSC spokesman, says that based
on information the company has obtained, its electronics were
not at fault.
The day after the press report, AMSC computer networks in Devens
were hit by a cyberattack. Forged e-mails were sent to a handful
of company executives; they contained spyware designed to copy
confidential data, including documents and internal
communications. Fredette says e-mails were expertly crafted and
had a fake link to a story about Sinovel’s troubles, a bit of
irony inserted by the attackers. The FBI is investigating the
incident.
McGahn says he still wants to do business in China. But even if
the company never sells another component there, he contends
AMSC will survive. He has since moved to secure deals in Russia
and is eyeing India as the next big wind market. In the
meantime, McGahn has been schooled about doing business in China
in a way he never imagined. “I used to be a Sinophile,” McGahn
says, then pauses for a long exhale. “I don’t know what I am
now.” —With reporting by Zoe Schneeweiss