Below is an article by Anita Mashburn (8 Oct. 2001) which I happened to come across today and I thought it would be nice to repeat it again. It is heart warming to know that there are some such good people among us.Yours in Christ,
Paul N. F.
*************************************************************************************************************************Anita Mashburn (8 Oct)
"Delta Flight 15 - an incredible story"
Below was just forwarded by a neighborhood friend who received it
from a flight attendant friend:
Subject: Delta Flight 15 - an incredible story
Have you ever thought about what happened to all the passengers of
planes that were told to land - for several days? This is a very
touching story of one such plane, written by one of the flight attendants.We were about 5 hours out of Frankfurt flying over the North Atlantic
and I was in my crew rest seat taking my scheduled rest break. All of a
sudden the curtains parted violently and I was told to go to the cockpit,
right now, to see the captain. As soon as I got there I noticed that
the crew had one of those "All Business" looks on their faces. The captain
handed me a printed message. I quickly read the message and realized the
importance of it.The message was from Atlanta, addressed to our flight, and simply said,
"All airways over the Continental US are closed. Land ASAP at the nearest
airport, advise your destination."Now, when a dispatcher tells you to land immediately without
suggesting which airport, one can assume that the dispatcher has
reluctantly given up control of the flight to the captain. We knew it was
a serious situation and we needed to find terra firma quickly. It was quickly
decided that the nearest airport was 400 miles away, behind our right
shoulder,
in Gander, on the island of New Foundland.A quick request was made to the Canadian traffic controller and a
right turn, directly to Gander, was approved immediately. We found out
later why there was no hesitation by the Canadian controller approving
our request.We, the in-flight crew, were told to get the airplane ready for an
immediate landing. While this was going on another message arrived from
Atlanta telling us about some terrorist activity in the New York area.We briefed the in-flight crew about going to Gander and we went
about our business 'closing down' the airplane for a landing. A few
minutes later I went back to the cockpit to find out that some airplanes
had been hijacked and were being flown into buildings all over the US.
We decided to make an announcement and LIE to the passengers for the time
being. We told them that an instrument problem had arisen on the airplane
and that we needed to land at Gander, to have it checked. We promised to
give more information after landing in Gander. There were many unhappy
passengers
but that is par for the course.We landed in Gander about 40 minutes after the start of this episode.
There were already about 20 other airplanes on the ground from all over
the world.After we parked on the ramp the captain made the following
announcement, "Ladies and gentlemen, you must be wondering if
all these airplanes around us have the same instrument problem as we have.But the reality is that we are here for a good reason." Then he went on
to explain the little bit we knew about the situation in the US. There
were loudgasps and stares of disbelief.Local time at Gander was 12:30 pm. (11:00 AM EST)
Gander control told us to stay put. No one was allowed to get off the
aircraft. No one on the ground was allowed to come near the aircrafts.
Only a car from the airport police would come around once in a while,
look us over and go on to the next airplane. In the next hour or so all
the airways over the North Atlantic were vacated and Gander alone ended up
with 53 airplanes from all over the world, out of which 27 were flying US
flags.We were told that each and every plane was to be offloaded, one at a
time, with the foreign carriers given the priority. We were No.14 in the US
category. We were further told that we would be given a tentative time
to deplane at 6 pm.Meanwhile bits of news started to come in over the aircraft radio and for
the first time we learned that airplanes were flown into the World Trade
Center
in New York and into the Pentagon in DC.People were trying to use their cell phones but were unable to connect
due to a different cell system in Canada. Some did get through but were only
able to get to the Canadian operator who would tell them that the lines to
the US were either blocked or jammed and to try again. Some time late in
the evening the news filtered to us that the World Trade Center buildings
had collapsed.Now the passengers were totally bewildered and emotionally exhausted
but stayed calm as we kept reminding them to look around to see that
we were not the only ones in this predicament. There were 52 other planes
with people on them in the same situation. We also told them that the
Canadian Government was in charge and we were at their mercy.True to their word, at 6 PM, Gander airport told us that our turn to deplane
would come at 11 AM, the next morning. That took the last wind out of the
passengers and they simply resigned and accepted this news without much noise
and really started to get into a mode of spending the night on the airplane.Gander had promised us any and all medical attention if needed;
medicine, water, and lavatory servicing. And they were true to their word.Fortunately we had no medical situation during the night. We did have a
young lady who was 33 weeks into her pregnancy. We took REALLY good
care of her. The night passed without any further complications on our
airplane despite the uncomfortable sleeping arrangements.About 10:30 on the morning of the 12th we were told to get ready to leave
the aircraft.A convoy of school buses showed up at the side of the airplane, the
stairway was hooked up and the passengers were taken to the terminal for
"processing."We, the crew, were taken to the same terminal but were told to go to a
different section, where we were processed through Immigration and
customs and then had to register with the Red Cross. After that we were
isolated from our passengers and were taken in a caravan of vans to a very
small
hotel in the town of Gander. We had no idea where our passengers were
going.The town of Gander has a population of 10,400 people. Red Cross told us
that they were going to process about 10,500 passengers from all the
airplanes that were forced into Gander. We were told to just relax at
the hotel and wait for a call to go back to the airport, but not to expect
that call for a while. We found out the total scope of the terror back home
only after getting to our hotel and turning on the TV, 24 hours after it all
started.Meanwhile we enjoyed ourselves going around town discovering things
and enjoying the hospitality. The people were so friendly and they just
knew that we were the "Plane people".We all had a great time until we got that call, 2 days later, on the 14th
at 7AM. We made it to the airport by 8:30AM and left for Atlanta at 12:30 PM
arriving in Atlanta at about 4:30PM. (Gander is 1 hour and 30 minutes ahead
of EST, yes!, 1 hour and 30 minutes.)But that's not what I wanted to tell you.
What passengers told us was so uplifting and incredible and the timing
couldn't have been better.We found out that Gander and the surrounding small communities, within
a 75 Kilometer radius, had closed all the high schools, meeting halls,
lodges, and any other large gathering places. They converted all these
facilities to a mass lodging area.Some had cots set up, some had mats with sleeping bags and pillows set up.
ALL the high school students HAD to volunteer taking care of the "GUESTS".Our 218 passengers ended up in a town called Lewisporte, about 45
Kilometers from Gander. There they were put in a high school. If any women
wanted
to be in a women only facility, that was arranged. Families were kept
together.
All the elderly passengers were given no choice and were taken to
private homes.Remember that young pregnant lady? She was put up in a private
home right across the street from a 24 hour Urgent Care type facility. There
were DDS on call and they had both male and female nurses available and
stayed with the crowd for the duration. Phone calls and emails to US and
Europe
were available for every one once a day.During the days the passengers were given a choice of "Excursion"
trips. Some people went on boat cruises of the lakes and harbors. Some went
to see the local forests. Local bakeries stayed open to make fresh bread for
the guests. Food was prepared by all the residents and brought to the school
for those who elected to stay put. Others were driven to the eatery of their
choice and fed. They were given tokens to go to the local Laundromat to wash
their clothes, since their luggage was still on the aircraft.In other words every single need was met for those unfortunate
travelers. Passengers were crying while telling us these stories.After all that, they were delivered to the airport right on time and
without a single one missing or late. All because the local Red Cross had all
the information about the goings on back at Gander and knew which group
needed
to leave for the airport at what time. Absolutely incredible.When passengers came on board, it was like they had been on a cruise.
Everybody knew everybody else by their name. They were swapping stories
of their stay, impressing each other with who had the better time. It was
mind boggling. Our flight back to Atlanta looked like a party flight. We
simply stayed out of their way. The passengers had totally bonded and they
were calling each other by their first names, exchanging phone numbers,
addresses, and email addresses. And then a strange thing happened.One of our business class passengers approached me and asked if he
could speak over the PA to his fellow passengers. We never, never, allow
that.
But something told me to get out of his way. I said "of course".The gentleman picked up the PA and reminded everyone about what they had
just gone through in the last few days. He reminded them of the hospitality
they had received at the hands of total strangers. He further stated that he
would like to do something in return for the good folks of the town of
Lewisporte.
He said he was going to set up a Trust Fund under the name of DELTA 15
(our flight number). The purpose of the trust fund is to provide a
scholarship for
high school student(s) of Lewisporte to help them go to college. He asked
for donations of any amount from his fellow travelers.When the paper with donations got back to us with the amounts, names,
phone numbers and addresses, it totaled to $14.5K or about $20K Canadian.
The gentleman who started all this turned out to be an MD from Virginia.
He promised to match the donations and to start the administrative work on
the scholarship.He also said that he would forward this proposal to Delta Corporate and
ask them to donate as well.Why, all of this? Just because some people in far away places were kind
to some strangers, who happened to literally drop in among them?WHY NOT?